Online Cancellation Request

Massachusetts Gas and Electric appreciates you as a valued customer and is sad to see you go! If there is anything we can do to keep you as a customer, please contact our Customer Service Team at 866-705-9795.

Should you choose to continue with your decision to cancel your services with us, please complete the following form, or email us at CustomerService@MAgande.com.

Please allow 3-5 business days for processing. The effective date of service cancellation is also dependent on your meter read schedule and providing us accurate account details below. Please note, if you are currently under a contract and are not within your renewal window, an early termination fee may be assessed to your account. Please review your current contract or contact Massachusetts Gas and Electric at 866-705-9795.